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Billing Clerks

At a Glance

  • Prepare bills and invoices for a variety of companies
  • Have math, organizational, and computer skills
  • Interact with customers daily
  • Work indoors in offices
  • Train on the job

Career summary

Billing clerks keep records, calculate charges, and maintain files of payments made for goods and services.

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Billing clerks prepare bills and invoices. They add up what a customer owes using calculators or computers. They use purchase orders, bills of lading, sales tickets, hospital records, or charge slips to determine the amount. Then, they prepare the statements, bills, or invoices that are used for billing and recordkeeping.

Clerks may prepare a simple bill or a detailed invoice with codes. Billing clerks enter data in a computer and check for errors before printing the bill. Clerks check them again for accuracy. Billing clerks also make sure that orders are complete and products have been delivered to customers.

As payments are received, billing clerks credit customers' accounts. They use machines to sort transaction documents such as checks. They may bundle items together for processing.

When customers have complaints about their bills, their calls or letters are forwarded to billing clerks. Clerks investigate customers' complaints and resolve the problems. In some companies, billing clerks write checks and compute tax reports. They may also write reports about the status of some or all accounts for managers.

Billing clerks work for many organizations, including:

In accounting, law, and similar firms, billing clerks calculate client fees. Fees are based on the time it takes to perform a task for a client. Clerks keep track of the hours billed to each client. They keep track of the type of work performed for a client and how much of the job is completed.

In hospitals, computing a bill may require billing clerks to write letters to insurance companies. They process insurance claims and calculate insurance benefits.

Billing clerks who compute trucking rates may use a rate book or an electronic rate database. They consult manuals containing rate, tax, and tariff information. Rate clerks update manuals when rates, rules, or regulations change. They also answer mail and telephone inquiries regarding rates and procedures.

Related careers

This career is part of the Transportation, Distribution, and Logistics cluster of careers.

Related careers include:

Job duties

Task list

The following list of tasks is specific to billing clerks.

Common work activities

Billing clerks perform the following tasks. These tasks are common to many careers.

Work requirements

Working conditions

In a typical work setting, billing clerks:

Interpersonal relationships

Physical work conditions

Work performance


Physical demands

Billing clerks frequently:

It is important for billing clerks to be able to:

It is not as important, but still necessary, for billing clerks to be able to:

Skills and abilities

Billing clerks need to:


Reason and problem solve

Use math and science

Manage oneself, people, time, and things

Work with people

Education and training

Educational programs

The programs of study listed below will help you prepare for the occupation or career cluster you are exploring.

Programs of study directly related to this occupation

Other programs of study to consider


To work as a billing clerk, you typically need to:

Education after high school

No formal education is required for this job beyond high school. However, you should know how to type, file, and use computers. Courses in office procedures can prepare you for this occupation.

On-the-job training

Most billing clerks learn their skills on the job. Employers provide training on billing procedures and computer software. You work under the supervision of experienced billing clerks while training. Training may last up to one year. The length of training depends on the complexity of the work and the employer.

Helpful high school courses

You should take a general high school curriculum that meets the state's graduation requirements. You will be required to take both math and science classes to graduate.

Helpful electives to take in high school that prepare you for this career include:

The courses listed above are meant to help you create your high school plan. If you have not already done so, talk to a school counselor or parent about the courses you are considering taking.

You should also check with a teacher or counselor to see if work-based learning opportunities are available in your school and community. These might include field trips, job shadowing, internships, and actual work experience. The goal of these activities is to help you connect your school experiences with real-life work.

Join some groups, try some hobbies, or volunteer with an organization that interests you. By participating in activities you can have fun, make new friends, and learn about yourself. Maybe one of them will help direct you to a future career. Here are examples of activities and groups that may be available in your high school or community.

Things to know

Employers prefer applicants who have completed high school or have a GED. They also prefer applicants who are familiar with computers. Knowledge of word processing and spreadsheet programs is valuable. Experience working in an office is also helpful. Some employers may test applicants on math and typing skills.

Employers look for applicants who have good math and organizational skills. Billing clerks must be honest and trustworthy because they work with confidential financial information.

Costs to workers

Billing clerks may wish to join a professional union, which may have annual dues.

Job listings

Listed below are links to job categories from the National Labor Exchange that relate to this career. Once you get a list of jobs, you can view information about individual jobs and find out how to apply. If your job search finds too many openings, or if you wish to search for jobs outside of Washington, you will need to refine your search.

To get a listing of current jobs from the WorkSource system, go to the WorkSource website (external link).


Billing and posting clerks (SOC 43-3021)

Pay Period
Washington Hourly $14.76 $17.06 $20.19 $24.22 $28.72
Monthly $2,558 $2,956 $3,499 $4,197 $4,977
Yearly $30,700 $35,490 $41,990 $50,390 $59,750
    Bellingham Hourly $14.67 $16.53 $18.59 $22.33 $26.07
Monthly $2,542 $2,865 $3,222 $3,870 $4,518
Yearly $30,504 $34,379 $38,660 $46,439 $54,231
    Bremerton-Silverdale Hourly $15.53 $17.83 $22.19 $27.85 $32.44
Monthly $2,691 $3,090 $3,846 $4,826 $5,622
Yearly $32,302 $37,102 $46,142 $57,921 $67,473
    Clarkston-Lewiston Hourly $14.17 $16.69 $18.67 $21.20 $25.64
Monthly $2,456 $2,892 $3,236 $3,674 $4,443
Yearly $29,472 $34,712 $38,841 $44,108 $53,336
    Kennewick-Richland Hourly $14.48 $16.87 $19.66 $24.26 $28.53
Monthly $2,509 $2,924 $3,407 $4,204 $4,944
Yearly $30,115 $35,082 $40,880 $50,452 $59,336
    Longview Hourly $16.13 $17.37 $19.44 $23.94 $27.61
Monthly $2,795 $3,010 $3,369 $4,149 $4,785
Yearly $33,563 $36,128 $40,433 $49,785 $57,437
    Mount Vernon-Anacortes Hourly $16.07 $17.55 $20.07 $23.05 $24.91
Monthly $2,785 $3,041 $3,478 $3,995 $4,317
Yearly $33,418 $36,503 $41,726 $47,933 $51,806
    Olympia-Tumwater Hourly $13.94 $16.03 $20.24 $23.91 $27.86
Monthly $2,416 $2,778 $3,508 $4,144 $4,828
Yearly $28,993 $33,339 $42,090 $49,735 $57,959
    Seattle-Tacoma-Bellevue Hourly $16.05 $18.33 $21.83 $25.95 $30.26
Monthly $2,781 $3,177 $3,783 $4,497 $5,244
Yearly $33,382 $38,145 $45,392 $53,968 $62,927
    Spokane-Spokane Valley Hourly $13.67 $15.77 $18.14 $21.13 $24.43
Monthly $2,369 $2,733 $3,144 $3,662 $4,234
Yearly $28,434 $32,803 $37,728 $43,951 $50,805
    Vancouver Hourly $15.42 $17.41 $20.26 $23.85 $27.46
Monthly $2,672 $3,017 $3,511 $4,133 $4,759
Yearly $32,074 $36,215 $42,132 $49,606 $57,115
    Walla Walla Hourly $13.59 $15.02 $17.70 $24.29 $36.68
Monthly $2,355 $2,603 $3,067 $4,209 $6,357
Yearly $28,280 $31,233 $36,814 $50,522 $76,303
    Wenatchee Hourly $13.95 $15.92 $18.39 $22.10 $27.17
Monthly $2,418 $2,759 $3,187 $3,830 $4,709
Yearly $29,026 $33,107 $38,234 $45,985 $56,515
    Yakima Hourly $12.99 $15.52 $17.91 $21.95 $27.87
Monthly $2,251 $2,690 $3,104 $3,804 $4,830
Yearly $27,009 $32,270 $37,270 $45,666 $57,972
United States Hourly $12.90 $15.32 $18.17 $22.28 $26.68
Monthly $2,236 $2,655 $3,149 $3,861 $4,624
Yearly $26,840 $31,870 $37,800 $46,350 $55,500

Wages vary by employer and location. Large companies usually pay higher wages than small companies. Companies located in large cities also tend to pay higher wages.

Billing clerks who work full time usually receive benefits. Typical benefits include sick leave, paid vacation, and health insurance.

Employment and outlook

Washington outlook


The table below provides information about the number of workers in this career in various regions. It also provides information about the expected growth rate and future job openings.

Billing and Posting Clerks and Machine Operators (SOC 43-3021)

Location Current employment Growth over 10 years Annual openings
Washington 11,999 17.1% 16.1% 1,676
    Adams, Chelan, Douglas, Grant, and Okanogan Counties 268 20.1% 13.4% 40
    Asotin, Columbia, Ferry, Garfield, Lincoln, Pend Oreille, Stevens, Walla Walla, and Whitman Counties 181 17.7% 8.6% 26
    Benton and Franklin Counties 252 25.8% 15.0% 41
    Clallam, Jefferson, and Kitsap Counties 472 20.1% 11.9% 70
    Clark, Cowlitz, and Wahkiakum Counties 662 15.6% 15.2% 89
    Grays Harbor, Lewis, Mason, Pacific, and Thurston Counties 820 22.2% 14.1% 126
    Island, San Juan, Skagit, and Whatcom Counties 606 21.1% 14.6% 91
    King County 4,028 19.5% 19.6% 589
    Kittitas, Klickitat, Skamania, and Yakima Counties 394 14.5% 13.8% 52
    Pierce County 2,435 22.1% 15.2% 371
    Snohomish County 657 20.1% 12.4% 97
    Spokane County 906 16.6% 13.9% 126
United States 486,300 10.3% 5.2% 60,500

National employment

Billing clerks work in almost every industry.

Major employers:

National outlook

Demand for this occupation will be strong. Job growth will be the strongest in health care. Health clinics and hospitals will hire more billing clerks as they try to treat more patients. In addition, health care providers must bill both patients and insurance companies which means twice as much work as other businesses. Growth in this occupation is limited by the fact that computers are making the billing process easier. A clerk can produce and send out the bills in a significantly shorter amount of time. In addition, workers in other occupations, such as bookkeepers, are adding billing to their list of duties.

Many openings for billing clerks will occur as current workers leave this occupation. This is an entry-level occupation. Many clerks leave it for other work.

Other resources

American Institute of Professional Bookkeepers (external link)
6001 Montrose Road, Suite 500
Rockville, MD 20852
Institute of Financial Operations (external link)
149 Terra Mango Loop, Suite B
Orlando, FL 32835


Career cluster

Career path

O*Net (external link) occupation

O*Net job zone (external link)

DOT occupations

Holland occupational cluster