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New Accounts Clerks

At a Glance

  • Help people set up bank accounts and safe deposit boxes
  • Work directly with customers and coworkers
  • May work days, evenings, and weekends
  • Train on the job
  • Have a high level of social interaction

Career summary

New accounts clerks interview people who want to open bank accounts.

New accounts clerks gather information from people who want to open bank accounts or rent safe deposit boxes. They help customers complete their application forms. Clerks verify the information on the applications and enter it in the computer. If necessary, they obtain applicants' credit records.

Clerks answer applicants' questions and explain the bank's services. They file the applicants' forms and documents. They may refer customers to other bank employees for more complex financial matters.

When accounts are approved, clerks collect deposits and fees from customers. They record these transactions and give customers receipts. If customers find errors with their accounts, clerks investigate their claims and correct the errors.

When customers are approved for safe deposit boxes, clerks give them keys. They also admit customers to the vaults where the safe deposit boxes are kept. If the locks on safe deposit boxes do not work, clerks schedule repairs.

Clerks may sometimes act as tellers when needed. They may help customers who wish to travel overseas by issuing traveler's checks. They may also change American money into foreign currency.

Related careers

This career is part of the Business Management and Administration cluster of careers.

Related careers include:

Job duties

Task list

The following list of tasks is specific to new accounts clerks.

Common work activities

New accounts clerks perform the following tasks. These tasks are common to many careers.

Work requirements

Working conditions

In a typical work setting, new accounts clerks:

Interpersonal relationships

Physical work conditions

Work performance


Physical demands

New accounts clerks frequently:

It is important for new accounts clerks to be able to:

It is not as important, but still necessary, for new accounts clerks to be able to:

Skills and abilities

New accounts clerks need to:


Reason and problem solve

Use math and science

Manage oneself, people, time, and things

Work with people

Perceive and visualize

Education and training

Educational programs

The programs of study listed below will help you prepare for the occupation or career cluster you are exploring.

Programs of study directly related to this occupation


To work as a new accounts clerk, you typically need to:

Education after high school

Formal education beyond high school is not required to become a new accounts clerk. However, a degree in finance or banking is good preparation.

Work experience

Many new accounts clerks have work experience in a related job. Working as a bank teller is a common way to prepare for this occupation. However, any job where you have worked with numbers is good preparation.

On-the-job training

You receive on-the-job training about the bank's procedures, products, and services. If you do not have bank teller experience you may also receive teller training. Training can last up to one year.

#because the national db prep section calls for a bachelor's degree, I added 263 (cert only Spokane) and 273 as ed prog directs.

Helpful high school courses

You should take a general high school curriculum that meets the state's graduation requirements. You will be required to take both math and science classes to graduate.

Helpful electives to take in high school that prepare you for this career include:

The courses listed above are meant to help you create your high school plan. If you have not already done so, talk to a school counselor or parent about the courses you are considering taking.

You should also check with a teacher or counselor to see if work-based learning opportunities are available in your school and community. These might include field trips, job shadowing, internships, and actual work experience. The goal of these activities is to help you connect your school experiences with real-life work.

Join some groups, try some hobbies, or volunteer with an organization that interests you. By participating in activities you can have fun, make new friends, and learn about yourself. Maybe one of them will help direct you to a future career. Here are examples of activities and groups that may be available in your high school or community.

Things to know

Employers look for applicants who have a professional appearance and pleasant personality. They also look for a clear speaking voice and good communication, math, and computer skills.

Costs to workers

Workers may need to purchase business attire.

Job listings

Listed below are links to job categories from the National Labor Exchange that relate to this career. Once you get a list of jobs, you can view information about individual jobs and find out how to apply. If your job search finds too many openings, or if you wish to search for jobs outside of Washington, you will need to refine your search.

To get a listing of current jobs from the WorkSource system, go to the WorkSource website (external link).


New accounts clerks (SOC 43-4141)

Pay Period
Washington Hourly $13.55 $15.50 $19.00 $22.29 $24.74
Monthly $2,348 $2,686 $3,293 $3,863 $4,287
Yearly $28,190 $32,240 $39,520 $46,370 $51,470
    Bellingham Hourly $14.56 $16.07 $17.73 $19.39 $21.80
Monthly $2,523 $2,785 $3,073 $3,360 $3,778
Yearly $30,277 $33,426 $36,876 $40,339 $45,328
    Clarkston-Lewiston Hourly $13.47 $14.52 $15.90 $17.72 $18.90
Monthly $2,334 $2,516 $2,755 $3,071 $3,275
Yearly $28,013 $30,210 $33,066 $36,865 $39,304
    Kennewick-Richland Hourly $14.68 $16.78 $19.82 $22.87 $24.89
Monthly $2,544 $2,908 $3,435 $3,963 $4,313
Yearly $30,526 $34,902 $41,231 $47,569 $51,776
    Seattle-Tacoma-Bellevue Hourly $14.02 $16.80 $21.34 $24.55 $58.12
Monthly $2,430 $2,911 $3,698 $4,255 $10,072
Yearly $29,157 $34,948 $44,381 $51,068 $120,887
    Spokane-Spokane Valley Hourly $13.22 $14.02 $15.35 $19.76 $23.74
Monthly $2,291 $2,430 $2,660 $3,424 $4,114
Yearly $27,500 $29,163 $31,935 $41,101 $49,382
    Vancouver Hourly $14.46 $16.59 $18.95 $22.14 $24.88
Monthly $2,506 $2,875 $3,284 $3,837 $4,312
Yearly $30,089 $34,510 $39,423 $46,071 $51,740
United States Hourly $12.72 $14.57 $17.21 $20.22 $24.09
Monthly $2,204 $2,525 $2,982 $3,504 $4,175
Yearly $26,460 $30,300 $35,800 $42,050 $50,100

Wages vary by employer and area of the country.

New accounts clerks who work full time generally receive benefits. Typical benefits include sick leave, paid vacation, and health insurance.

Employment and outlook

Washington outlook

The table below provides information about the number of workers in this career in various regions. It also provides information about the expected growth rate and future job openings.

New Accounts Clerks (SOC 43-4141)

Location Current employment Growth over 10 years Annual openings
Washington 432 7.9% 16.1% 54
    Adams, Chelan, Douglas, Grant, and Okanogan Counties 11 0.0% 13.4% 1
    Benton and Franklin Counties 47 10.6% 15.0% 6
    Clark, Cowlitz, and Wahkiakum Counties 107 8.4% 15.2% 13
    Grays Harbor, Lewis, Mason, Pacific, and Thurston Counties 64 6.3% 14.1% 7
    Island, San Juan, Skagit, and Whatcom Counties 28 10.7% 14.6% 3
    Kittitas, Klickitat, Skamania, and Yakima Counties 13 7.7% 13.8% 1
    Pierce County 22 9.1% 15.2% 3
    Snohomish County 74 8.1% 12.4% 9
    Spokane County 39 7.7% 13.9% 5
United States 41,900 -7.4% 5.2% 4,400

National employment

Major employers:

National outlook

Demand for this occupation is declining. Many people can now create new accounts online.

Job openings will occur as people leave the occupation.

Other resources

American Bankers Association (external link)
1120 Connecticut Avenue NW
Washington, DC 20036
Washington Bankers Association (external link)
1601 Fifth Avenue, Suite 2150
Seattle, WA 98101
Washington Business Week (external link)
PO Box 1170
Renton, WA 98057


Career cluster

Career path

O*Net (external link) occupation

O*Net job zone (external link)

DOT occupations

Holland occupational cluster