segmentation
(noun)
The act of dividing a larger population or market into smaller groups.
Examples of segmentation in the following topics:
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The Importance of Market Segmentation
- Market segmentation allows for a better allocation of a firm's finite resources.
- Market segmentation can be defined in terms of the STP acronym, meaning Segment, Target and Position.
- While there may be theoretically 'ideal' market segments, in reality, every organization engaged in a market will develop different ways of imagining market segments, and create product differentiation strategies to exploit these segments.
- To increase marketing efficiency by directing effort specifically toward the designated segment in a manner consistent with that segment's characteristics
- Rather, one or more target markets (segments) must be selected.
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Developing a Market Segmentation
- This allows them to focus all of their efforts on a single segment.
- There are two major segmentation strategies followed by marketing organizations: a concentration strategy and a multi-segment strategy.
- This strategy is advantageous because it enables the organization to analyze the needs and wants of only one segment and then focus all its efforts on that segment.
- In the multi-segment strategy, a company focuses its marketing efforts on two or more distinct market segments.
- Markets could also be segmented by usage rates.
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Evaluating Market Segments
- Segmentation involves classifying people into homogeneous groupings and determining which of these segments are viable target markets.
- Rather, one or more target markets (segments) must be selected.
- Thus, market segmentation is a twofold process that includes:
- An ideal market segment meets all of the following criteria:
- The other segmentation strategy is a multisegment strategy.
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Determining Segmentation Variable(s)
- Markets can be segmented primarily according to geographic, demographic, usage, and psychological segments--or a combination of the above.
- As noted, religion is an interesting basis for demographic segmentation.
- Segmenting the consumer market by age groups is useful for several products.
- Gender has historically been a good basis for market segmentation.
- The heavy user is an important basis for segmentation.
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Selecting Target Markets
- Strategic targeting can optimize the return on investment by selecting the best segments in the market for return on investment.
- The purpose of identifying various market segments within the broader market is to refine the targeting of paid and organic advertising.
- What are the demographic, psychographic, behavioral, and geographic characteristics of each segment?
- Is is practically feasible to enter where the ideal segment is (i.e. geographically)?
- Recognize the importance of segmentation and how to translate data into smart decisions
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Estimating the Addressable Market
- The market can be categorized into separate groups called segments.
- Any discrete variable is a segmentation.
- Segments can be obtained by any number of approaches.
- Minimally, an existing discrete variable may be chosen as a segmentation, also called "a priori" segmentation.
- Each entity in the delivery chain will have different needs, so a complete market needs analysis must include all potential segments and all entities within each segment.
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Identifying the Target Market
- In addition to the above segmentations, market researchers have advocated a needs-based market segmentation approach to identify smaller and better defined target groups.
- Identify clusters of similar needs - Demographics, lifestyle, usage behavior and pattern is used to differentiate between segments.
- Apply a valuation approach - Market growth, barriers to entry, market access, and switching is used to valuate segments.
- Test the segments - A segment storyboard is created to test the attractiveness of each segment's positioning strategy.
- Modify marketing mix - The segment positioning strategy is expanded to include all aspects of the marketing mix.
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Concentrated Targeting
- Concentrated marketing is a strategy which targets very defined and specific segments of the consumer population.
- For example, the manufacturer of Rolex watches has chosen to concentrate on the luxury segment of the watch market.
- An organization that adopts a concentration strategy gains an advantage by being able to analyze the needs and wants of only one segment and then focusing all its efforts on that segment.
- However, there is no increase in the total profits of the sales as it targets just one segment of the market.
- The primary disadvantage of concentration strategy is related to the demand of the segment.
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Measuring a Successful Segmentation
- The key to consumer marketing breakthroughs is often successful and innovative market segmentation.
- Red Bull has been an enormous hit with its target youth segment across the globe.
- The market segment must be stable enough that it does not vanish after some time
- The market segment is internally homogeneous (potential customers in the same segment prefer the same product qualities)
- The market segment is externally heterogeneous, that is, potential customers from different segments have different quality preferences.
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Segmentation for B2B
- B2B firms will segment their customers differently, due to different buying habits and procedures between businesses and end-users.
- Machinery and equipment (e.g. computers, bulldozers) are end products sold only to OEM and end user segments.
- Industrial marketers may segment markets by looking at the different ways and situations in which a product is used.
- After making field visits to gain insight into the situation, he divided the market into slow speed and high speed segments.
- Marketers may segment markets by identifying groups of customers who consider the same buying factors important.