Perception

Examples of Perception in the following topics:

• The Perceptual Process

  • Personality - Personality traits influence how a person selects perceptions.
  • Motion - A moving perception is more likely to be selected.
  • When a perception is new, it stands out in a person's experience.
  • After certain perceptions are selected, they can be organized differently.
  • Perceptual Context - People will tend to organize perceptions in relation to other pertinent perceptions, and create a context out of those connections.

• Impression Management

  • Impression management is a goal-directed conscious or unconscious process in which people attempt to influence the perceptions of others.
  • Organizations put forward a self-proclaimed (and strategized and refined) organizational perception.
  • This is most commonly referred to as brand image or brand perception.
  • The idea that perception is reality is the basis for this sociological and social psychology theory.
  • Perception of an individual—a manager or employee—fundamentally shapes how the public perceives an organization and its products.

• Cognitive Biases

  • The ways in which we distort our perception are particularly relevant for managers because they make many decisions, and deal with many people making assessments an judgments, on a daily basis.
  • Managers must be aware of their own logical and perceptive fallacies and the biases of others.
  • Statistical confidence intervals are useful in mitigating this perceptive distortion.
  • Analyze the complex cognitive patterns that can complicate employee perception and behavior

• The RATER Model

  • Gap 1: The management perception gap, or the difference between the service customers expect and management's perception of customer expectations.
  • This is the difference between management perception and the company's actual specification of customer experience.
  • This is the gap between a customer's expectation of a service and their perception of the service they received.

• How Emotion and Mood Influence Behavior

  • They can affect a person's physical well-being, judgement, and perception.
  • All moods can affect judgment, perception, and physical and emotional well-being.
  • Managers must be both perceptive and strategic in ensuring a mental balance at work.

• The Myers-Briggs Personality Types

  • Perception.
  • Another example is INFP: introversion (I), intuition (N), feeling (F), perception (P); and so on for all 16 possible type combinations.
  • People who prefer judgment over perception are not necessarily more judgmental or less perceptive; they simply prefer one over the other.

• Equity Theory

  • Equity theory attempts to explain relational satisfaction in terms of perceptions of fair or unfair distributions of resources within interpersonal relationships.
  • Much like other prevalent theories of motivation, such as Maslow's hierarchy of needs, equity theory acknowledges that subtle and variable individual factors affect individuals' assessment and perception of their relationship with their relational partners.

• Cognitive Biases as a Barrier to Decision Making

  • By categorizing individuals in terms of four dichotomies—thinking and feeling, extroversion and introversion, judging and perception, and sensing and intuition—the MBTI provides a map of the individual's orientation toward decision making.
  • It is the perception, for example, that if someone does well in a certain area, then they will automatically perform well at something else regardless of whether those tasks are related.

• Interactive Leadership

  • When making group decisions they may solicit information, perceptions, and even recommendations from team members.

• Managers Role in Ethical Conduct

  • Alternatively, new regulations, altered public perceptions and concerns, or other external factors may require the organization to make adjustments.