norms
(noun)
Rules or laws that govern a group's or a society's behaviors.
(noun)
According to sociologists, social norms are the laws that govern society's behaviors.
Examples of norms in the following topics:
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The Role of Social Norms in Teams
- Social norms are sets of shared beliefs about how people should behave.
- Once formed, norms are not easily changed.
- Teams can create norms through discussions among team members.
- Norms are different from rules.
- In contrast, norms are sets of expectations, not edicts.
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Culture and Ethics
- Culture reflects the moral values and ethical norms governing how people should behave and interact with others.
- Cultural norms are the shared, sanctioned, and integrated systems of beliefs and practices that are passed down through generations and characterize a cultural group.
- Norms cultivate reliable guidelines for daily living and contribute to the health and well-being of a culture.
- These normative beliefs, together with related cultural values and rituals, impose a sense of order and control on aspects of life that might otherwise appear chaotic or unpredictable.
- Since interpretations of what is moral are influenced by cultural norms, the possibility exists that what is ethical to one group will not be considered so by someone living in a different culture.
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Stages of Team Development
- The Forming–Storming–Norming–Performing model of group development was first proposed by Bruce Tuckman in 1965.
- Bruce Tuckman identified four distinct phases of team development: forming, storming, norming, and performing.
- Norms become a way of simplifying choices and facilitating collaboration, since members have shared expectations about how work will get done.
- Once norms are established and the team is functioning as a unit, it enters the performing stage.
- All teams go through a life-cycle of stages, identified by Bruce Tuckman as: forming, storming, norming, and performing.
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The Manager's Role in Ethical Conduct
- Employees can more easily make ethical decisions that promote a company's values when their personal values match the company's norms.
- Personal values in this way exist in relation to cultural values, either in agreement with or divergent from prevailing norms.
- Because of their authority structures, social norms, and cultures, organizations can have a powerful influence on their employees.
- Employers do their best to hire individuals who match match well with the organization's norms and values.
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The Importance of Sensitivity and Etiquette in Business Communication
- Following the norms and practices of etiquette is an important factor in effective business communication.
- These norms are typically unwritten rules learned through socialization and experience, although some organizations have explicit written rules of conduct that speak to matters of etiquette.
- Practicing etiquette demonstrates respect, and effective communication requires that message are sent and received in ways that are consistent with the norms of etiquette.
- The ability to use proper etiquette is an important quality of professionalism; it is therefore vital for employees to learn the norms and practices of etiquette in the organizations and cultures in which they work.
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Key Behaviors of Transactional Leaders
- Transactional leaders focus on performance, promote success with rewards and punishments, and maintain compliance with organizational norms.
- The rules for a sports team allow for little flexibility, and adherence to organizational norms is key; even so, effective coaches can motivate their team members to play and win, even at risk to themselves.
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Setting Transparency Norms
- Because transparency is the perceived quality of intentionally shared information, an organization's communication practices and norms play an important role in shaping the visibility of its actions.
- Norms and policies about disclosure focus on criteria such as relevance and appropriateness to determine who should have access to what information.
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Constructive Team Conflict
- It can also draw attention to norms that have developed without the explicit agreement of team members and create the opportunity to endorse or discard them.
- One helpful norm is to focus on the task-related element of a conflict rather than criticizing the traits of particular individuals.
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Implement the Course
- A few of these pressures include coercive pressures and normative pressures.
- Normative pressures arise from broad social values, and they concern what people think they should do.
- Both coercive and normative pressures will likely be felt by the decision maker during the implementation of the decision, especially if the decision is an unpopular one.
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Cultural Intelligence
- The components of cultural intelligence, from a general perspective, can be described in terms of linguistics, culture (religion, holidays, social norms, etc.), and geography (or ethnicity).
- Hofstede's theory of cultural dimensions is particularly interesting, as it allows for a direct quantification of specific cultural values in order to measure and benchmark cultural norms in a relative and meaningful way.
- Understanding linguistics, cultural norms, and varying values will allow for higher localization and efficiency within global businesses.