retention

Examples of retention in the following topics:

• Customer Relationship Management

  • Customer relationship management focuses on improving retention through improving communication with consumers, and leveraging data to better understand needs.
  • While it delivers a wide range of benefits, the central focal point of customer relationship management (CRM) is customer retention.
  • Customer retention is a simple concept.
  • In sourcing your coffee beans, you notice customer retention is low if they order a particular roast of coffee.
  • Integrate the customer relationship management perspective into the broader organizational strategy, and recognize how organization's benefit from retention

• Introduction to Building Better Buildings

  • Features built into the 5,946 m2 building include salvaged and recycled construction materials, wind and solar power sourcing, geo-exchange heating and cooling (heat pumps), active day lighting, a green roof, non-toxic low-emission wall coatings, and exterior storm water retention and treatment systems.

• Fringe Benefits

  • Companies who offer these types of work-life perks seek to raise employee satisfaction, corporate loyalty, and worker retention by providing valuable benefits that go beyond a base salary figure.

• Consumer Purchasing Behavior

  • A greater importance is also placed on consumer retention, customer relationship management, personalisation, customisation and one-to-one marketing.
  • Selective exposure consumers select which promotional messages they will expose themselves to.Selective attention consumers select which promotional messages they will pay attention to.Selective comprehension consumer interpret messages in line with their beliefs, attitudes, motives and experiences.Selective retention consumers remember messages that are more meaningful or important to them.The implications of this process help develop an effective promotional strategy, and select which sources of information are more effective for the brand.

• Modern Trends in Marketing

  • Relationship marketing was first developed through direct response marketing campaigns emphasizing customer retention and satisfaction, rather than a dominant focus on sales transactions.
  • A key principle of relationship marketing is the retention of customers through varying means and practices to ensure repeated trade from preexisting customers by satisfying needs better than the competition.

• Salesperson Personalities

  • Customer Retention And Deletion: 80% sales normally come from 20% of customers (Jobber and Lancaster, 2006).
  • As mentioned above, customer retention is very important as most sales come from regular customers.

• Waste comes in all shapes and sizes

  • For example, in his book Stepping Up: How Taking Responsibility Changes Everything (Berrett- Koehler, 2012), author John Izzo states that when employees are excluded from decision-making, innovation, and idea creation they tend to withdraw from improvement processes, but when they are listened to and get involved, they can contribute significantly to productivity, retention and innovation.

• Cross-Training and Job Sharing

  • Job sharing should not be confused with the more pejorative term featherbedding, which describes the deliberate retention of excess workers on a payroll.

• Reducing Barriers and Promoting Healthy Conversations

  • Taking notes serves to aid retention.

• Flextime

  • For employers, flexitime can aid the recruitment and retention of staff.