Leading with Cultural Intelligence

Table of Contents

• Licensing Information

• Introduction: A Global Community

• Chapter 1: Culturally Intelligent Leadership Matters

  • The Difference between Managers and Leaders
  • Importance of Leadership in a Global Economy
  • Chapter Summary

• Chapter 2: Understanding Culture

  • Cultural Systems
  • What is Culture?
  • Culture is Learned
  • Culture is Shared
  • Culture is Dynamic
  • Culture is Systemic
  • Culture is Symbolic
  • Stereotypes and Generalizations
  • Levels of Culture
  • The Roots of Culture
  • Value Dimensions of Culture
  • Culture and Leadership
  • Chapter Summary

• Chapter 3: Cultural Intelligence Defined

  • What is Cultural Intelligence?
  • Cultural Intelligence Model
  • What Makes Cultural Intelligence Unique?
  • The Labyrinth of Cultural Intelligence
  • Chapter Summary

• Chapter 4: Thinking About Thinking

  • What is Cognition?
  • What is Metacognition?
  • Techniques for Developing Strategic Thinking
  • Cultural Strategic Thinking Techniques
  • Chapter Summary

• Chapter 5: I Think I Can and I Will

  • What is Self-Efficacy?
  • The Role of Self-Efficacy in Cultural Intelligence
  • Emotional Intelligence and Self-Efficacy
  • Mindfulness and Self-Efficacy
  • Mindlessness and Self-Efficacy
  • Developing Your Self-Efficacy
  • Chapter Summary

• Chapter 6: Adapting and Performing

  • Concept of Self
  • Cognitive Dissonance
  • Linguistic Relativity
  • Behavior and Communication
  • Changing Behaviors, Changing Minds
  • Changing Minds Through Storytelling
  • Chapter Summary

• Chapter 7: Cultural Intelligence in Action

  • Chapter Introduction
  • Case Study 1: Resistance to Change
  • Case Study 2: Young, Confident, and Moving too Fast
  • Case Study 3: Building a Multicultural Team—Is it Worth it?
  • Case Study 4: A New Leadership Culture
  • Case Study 5: Marketing the Right Messages
  • Case Study 6: On Opposite Political Sides
  • Case Study 7: From Hometown to Global Village
  • Case Study 8: No Dogs Allowed
  • Case Study 9: Faith and Health
  • Case Study 10: An Old Boy’s Club

• Chapter 8: The Future of Cultural Intelligence

  • Chapter Introduction
  • Reframing
  • Adaptive Work
  • Interdependency
  • Consciousness
  • A Return to the Cultural Labyrinth

• References