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Administrative Services Managers

At a Glance

  • Supervise and train other employees
  • Make sure work is done efficiently and on-time
  • Have a bachelor's degree plus work experience
  • Have years of related work experience

Career summary

Administrative services managers coordinate support services for businesses and organizations.

#No alternate titles; New wois occ maybe use facilities mgr as alt title

Administrative services managers study how work gets done in the office. They suggest more efficient and cost effective ways of getting the work done. They write reports and prepare budgets. They provide training to staff on new or changed office procedures.

Some administrative services managers oversee buildings or other facilities. They supervise the workers who maintain the building, take care of the grounds, and clean the offices. They oversee repairs and any construction or renovation that is needed. They may manage the rental of office space.

There are two levels of administrative services managers:

First-line managers

First-line managers, also called supervisory-level managers, oversee support services workers. They are involved with the day-to-day operations of the organization. They tell the support staff what to do. They may teach classes to train workers in new procedures.

Mid-level managers

Mid-level managers oversee the work of the first-line managers. They develop plans and set schedules and deadlines for getting work done. These managers are involved with the hiring and dismissing of employees.

Related careers

This career is part of the Business Management and Administration cluster of careers.

Related careers include:

Military careers

Job duties

Task list

The following list of tasks is specific to administrative services managers.

Common work activities

Administrative services managers perform the following tasks. These tasks are common to many careers.

Work requirements

Working conditions

In a typical work setting, administrative services managers:

Interpersonal relationships

Physical work conditions

Work performance


Physical demands

Administrative services managers frequently:

It is important for administrative services managers to be able to:

It is not as important, but still necessary, for administrative services managers to be able to:

Skills and abilities

Administrative services managers need to:


Reason and problem solve

Manage oneself, people, time, and things

Work with people

Education and training

Educational programs

The programs of study listed below will help you prepare for the occupation or career cluster you are exploring.

Programs of study directly related to this occupation

Other programs of study to consider


To work as an administrative services manager, you typically need to:

Education after high school

The amount of education needed to be an administrative services manager varies widely with the job and employer. A high school diploma or associate degree is enough for some lower-level jobs. For mid-level managers, a bachelor's degree or higher may be required. In general, as the work gets more complex, you need a higher degree.

Work experience

This is not an entry-level job, so you need some experience. You need one to five years of work in an administrative area to qualify for this occupation. For instance, supply, inventory, and distribution managers need experience in shipping and receiving, warehousing, packaging, and transportation. Most managers work their way up through the ranks. They manage small departments and move up as they gain experience.

On-the-job training

The length of on-the-job training varies by employer and industry. In general, administrative service managers receive two to three months of training at a new job.

Military training

The military trains people to be administrative officers. Training length varies, depending on the specialty.

Helpful high school courses

You should take a general high school curriculum that meets the state's graduation requirements. You will be required to take both math and science classes to graduate. You should consider taking Algebra as one of your math courses.

Helpful electives to take in high school that prepare you for this career include:

The courses listed above are meant to help you create your high school plan. If you have not already done so, talk to a school counselor or parent about the courses you are considering taking.

You should also check with a teacher or counselor to see if work-based learning opportunities are available in your school and community. These might include field trips, job shadowing, internships, and actual work experience. The goal of these activities is to help you connect your school experiences with real-life work.

Join some groups, try some hobbies, or volunteer with an organization that interests you. By participating in activities you can have fun, make new friends, and learn about yourself. Maybe one of them will help direct you to a future career. Here are examples of activities and groups that may be available in your high school or community.

Things to know

This is not an entry-level occupation. Most employers require one to five years of work-related experience. Educational requirements vary. Some employers require an associate, bachelor's, or a graduate degree. Others require only a high school diploma.

Employers prefer people with good communication skills. They look for people who can get along with many types of people. Employers look for workers who can work on several projects at once. They prefer people who can quickly analyze and resolve problems and are able to work under deadlines. They also look for flexible, detail-oriented, and decisive employees.

Job listings

Listed below are links to job categories from the National Labor Exchange that relate to this career. Once you get a list of jobs, you can view information about individual jobs and find out how to apply. If your job search finds too many openings, or if you wish to search for jobs outside of Washington, you will need to refine your search.

To get a listing of current jobs from the WorkSource system, go to the WorkSource website (external link).


Administrative services managers (SOC 11-3011)

Pay Period
Washington Hourly $33.49 $42.27 $53.67 $68.89 $91.12
Monthly $5,804 $7,325 $9,301 $11,939 $15,791
Yearly $69,660 $87,920 $111,640 $143,290 $189,520
    Bellingham Hourly $32.22 $43.51 $52.48 $65.47 $96.07
Monthly $5,584 $7,540 $9,095 $11,346 $16,649
Yearly $67,021 $90,487 $109,153 $136,194 $199,811
    Bremerton-Silverdale Hourly $37.93 $43.99 $49.71 $57.20 $69.88
Monthly $6,573 $7,623 $8,615 $9,913 $12,110
Yearly $78,888 $91,488 $103,398 $118,968 $145,336
    Clarkston-Lewiston Hourly $9.58 $26.95 $32.05 $53.23 $63.58
Monthly $1,660 $4,670 $5,554 $9,225 $11,018
Yearly $19,927 $56,063 $66,666 $110,721 $132,234
    Kennewick-Richland Hourly $39.01 $49.54 $61.12 $76.40 $95.42
Monthly $6,760 $8,585 $10,592 $13,240 $16,536
Yearly $81,140 $103,054 $127,140 $158,909 $198,490
    Longview Hourly $40.80 $48.28 $58.51 $70.93 $80.18
Monthly $7,071 $8,367 $10,140 $12,292 $13,895
Yearly $84,847 $100,425 $121,703 $147,527 $166,791
    Mount Vernon-Anacortes Hourly $34.35 $38.35 $45.58 $54.47 $62.55
Monthly $5,953 $6,646 $7,899 $9,440 $10,840
Yearly $71,456 $79,766 $94,789 $113,282 $130,101
    Olympia-Tumwater Hourly $32.96 $44.89 $53.24 $59.96 $69.60
Monthly $5,712 $7,779 $9,226 $10,391 $12,062
Yearly $68,558 $93,383 $110,751 $124,708 $144,769
    Seattle-Tacoma-Bellevue Hourly $36.13 $45.18 $57.80 $75.04 $98.89
Monthly $6,261 $7,830 $10,017 $13,004 $17,138
Yearly $75,142 $93,962 $120,215 $156,075 $205,701
    Spokane-Spokane Valley Hourly $30.27 $39.25 $46.47 $57.42 $72.36
Monthly $5,246 $6,802 $8,053 $9,951 $12,540
Yearly $62,941 $81,631 $96,671 $119,443 $150,505
    Vancouver Hourly $27.96 $35.53 $45.39 $56.47 $69.73
Monthly $4,845 $6,157 $7,866 $9,786 $12,084
Yearly $58,160 $73,890 $94,415 $117,457 $145,025
    Walla Walla Hourly $27.27 $32.47 $43.60 $58.80 $74.46
Monthly $4,726 $5,627 $7,556 $10,190 $12,904
Yearly $56,722 $67,541 $90,688 $122,309 $154,867
    Wenatchee Hourly $26.71 $36.87 $52.67 $66.44 $79.07
Monthly $4,629 $6,390 $9,128 $11,514 $13,703
Yearly $55,547 $76,682 $109,547 $138,201 $164,478
    Yakima Hourly $30.42 $36.52 $43.62 $53.09 $64.51
Monthly $5,272 $6,329 $7,559 $9,200 $11,180
Yearly $63,269 $75,966 $90,733 $110,421 $134,173
United States Hourly $26.44 $34.54 $46.24 $61.11 $79.55
Monthly $4,582 $5,986 $8,013 $10,590 $13,786
Yearly $55,000 $71,850 $96,180 $127,100 $165,470

Wages for administrative services managers vary depending on their responsibilities and level of education. Their company size and area of the country can also affect wages.

Full-time managers usually receive benefits such as sick leave, paid vacation, and health insurance.

Employment and outlook

Washington outlook

The table below provides information about the number of workers in this career in various regions. It also provides information about the expected growth rate and future job openings.

Administrative Services Managers (SOC 11-3011)

Location Current employment Growth over 10 years Annual openings
Washington 5,214 13.7% 16.1% 582
    Adams, Chelan, Douglas, Grant, and Okanogan Counties 113 11.5% 13.4% 11
    Asotin, Columbia, Ferry, Garfield, Lincoln, Pend Oreille, Stevens, Walla Walla, and Whitman Counties 135 7.4% 8.6% 13
    Benton and Franklin Counties 163 12.9% 15.0% 18
    Clallam, Jefferson, and Kitsap Counties 157 13.4% 11.9% 17
    Clark, Cowlitz, and Wahkiakum Counties 296 12.5% 15.2% 32
    Grays Harbor, Lewis, Mason, Pacific, and Thurston Counties 221 11.3% 14.1% 23
    Island, San Juan, Skagit, and Whatcom Counties 206 13.1% 14.6% 22
    King County 2,675 17.6% 19.6% 324
    Kittitas, Klickitat, Skamania, and Yakima Counties 130 12.3% 13.8% 14
    Pierce County 399 12.0% 15.2% 43
    Snohomish County 391 6.1% 12.4% 36
    Spokane County 328 11.0% 13.9% 34
United States 300,200 7.3% 5.2% 28,100

National employment

Managers work in many different industries. There is no single industry where they are concentrated.

Major employers:

National outlook

Demand will be strong for those who manage facilities as organizations realize the importance of operating their facilities efficiently. In addition, facility managers will be in demand due to the focus on the environmental impact and energy efficiency of the buildings they manage. Contract administrators are also expected to be in demand as organizations contract out many services.

Competition for higher-level management jobs will be strong. This is because more workers seek these positions than are available. However, more openings are expected to become available due to an increase in retirements.

Other resources

American Management Association (external link)
American Society for Public Administration (external link)
1730 Rhode Island Avenue NW, Suite 500
Washington, DC 20036
International Association of Administrative Professionals (external link)
10502 North Ambassador Drive, Suite 100
Kansas City, MO 64153
International City/County Management Association (ICMA) (external link)
777 North Capitol Street NE, Suite 500
Washington, DC 20002
National Management Association (external link)
3055 Kettering Blvd, Suite 210
Dayton, OH 45439
Washington Business Week (external link)
PO Box 1170
Renton, WA 98057


Career cluster

Career path

O*Net (external link) occupation

O*Net job zone (external link)

DOT occupations

Holland occupational cluster