channel
(noun)
A distribution channel.
Examples of channel in the following topics:
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Channel Integration
- The integration of marketing channels to varying degrees is known either as multi-channel or omni-channel retailing.
- The integration of marketing channels involves a process known as multi-channel retailing.
- Omni-channel retailing is very similar to, and an evolution of, multi-channel retailing.
- The omni-channel consumer wants to use all channels simultaneously and retailers using an omni-channel approach will track customers across all channels, not just one or two.
- Merchandise and promotions are not channel specific, but rather consistent across all retail channels.
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Selecting Marketing Channels
- Channels can range in levels from two to several (five being typical).
- The type of product dictates the number of marketing channels to use.
- Once the number of levels is decided, the channel manager must determine the actual number of channel components involved at each level.
- Regardless of the channel framework selected, channels usually perform better if someone is in charge, providing some level of leadership.
- Given the restrictions inherent in channel leadership, the final question is always "who should lead the channel?
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The Significance of Marketing Channels
- A channel performs three important functions.
- Not all channel members perform the same function.
- Second, all channel institutional members are part of many channel transactions at any given point in time.
- A channel strategy is evident.
- Identify the types of institutions that participate in marketing channels, and the three primary functions of these channels
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Factors Affecting Channel Choice
- Other channel members can be useful to the producer in designing the product, packaging it, pricing it, promoting it, and distributing it through the most effective channels.
- The immediate and ultimate customers may be identical or quite separate, depending on the type of product, functions performed in the channel, and location in the channel.
- Channel choice is also greatly influenced by channel objectives.
- The following areas encompass the major categories of channel objectives:
- Create an efficient channel - improve channel performance by modifying various flow mechanisms.
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Channel Power, Control, and Leadership
- In the channel mechanism, power refers to the capacity of a particular channel member to control or influence the behavior of another channel member.
- Given the restrictions inherent in channel leadership, the final question is "who should lead the channel?
- Consequently, during this period, the wholesaler led most channels.
- The result has been some serious warfare to gain channel superiority.
- Wholesalers and retailers undertake size competition in order to gain channel control.
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Cross-Channel Customer Experience
- A cross channel experience involves customers accessing multiple marketing channels to make purchases and to retrieve information and services.
- The customer has accessed several different company channels during this experience.
- A cross channel customer experience involves touch points where customers can access multiple channels within a business to make purchases and to access information and services.
- The cross channel customer experience has changed the way that business is conducted.
- The process must be customer friendly and each marketing channel must operate in conjunction with the other channels within the system to provide seamless and efficient service.
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Channel Member Characteristics
- Thus, the channel chosen by a marketer becomes an integral part of the marketing plan.
- Marketers must carefully evaluate how their products fit into different distribution channels.
- There are many types of channels, and the selected channel becomes a function of the overall marketing strategy.
- Candy uses an intensive distribution channel, meaning it is widely available at a low cost.
- Explain the importance of pairing a brand's products with the appropriate distribution channel
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Competitive Priorities in Marketing Channels
- A marketing channel is a set of practices necessary to transfer the ownership of goods from producer to consumer.
- The Impact the attitudes of channel intermediaries have on the product
- An alternative term is distribution channel or 'route-to-market'.
- During the marketing planning stage, marketers must choose and incorporate the most suitable channels for the firm's products, as well as select appropriate channel members or intermediaries.
- Monitoring the channel's performance over time and modifying the channel to enhance performance is also imperative for organizations looking to remain competitive in the market.
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Customer Expectations
- Customers expect different things from different types of marketing channels.
- Members of a channel of a distribution are also customers of those elsewhere in the channel, and their expectations must also be met.
- A common issue in channel management is leadership: the role of a channel leader should be understood by all members of the channel so that expectations are managed appropriately.
- The leader coordinates the goals and efforts of channel members.
- The lack of cooperation that is often apparent is due to the organization structure of many channels, which encourages a channel member to be primarily concerned with channel members immediately adjacent to them, from whom they buy and to whom they sell.
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Types of Marketing Channels
- There are basically 4 types of marketing channels: direct selling; selling through intermediaries; dual distribution; and reverse channels.
- A reverse channel can be used to refurbish products such as circuit boards and computers.
- A marketing channel where intermediaries such as wholesalers and retailers are utilized to make a product available to the customer is called an indirect channel.
- Using two or more channels to attract the same target market can sometimes lead to channel conflict.
- If you've read about the other three channels, you would have noticed that they have one thing in common -- the flow.