Section 4
Enhancing Your Listening
Book
Version 5
By Boundless
By Boundless
Boundless Communications
Communications
by Boundless
2 concepts
Be a Serious Listener: Resist Distractions and Listen Actively
Resisting distractions and listening actively are two ways to become a more effective listener.
Be an Open-Minded Listener: Suspend Judgment and Exercise Empathy
Open-minded listening requires empathy and a suspension of judgment on the part of the listener.